To create an account at ssiconicenterprises.com click “Login” at the top of the page. New members fill in your contact information and you’re ready to begin shopping our selection!

Please click on the Login page, you will find Forgot password? Fill your email ID Click on the “submit” button. And then you will receive an email immediately. You
can update/change user name and password.

Click the “Your Account” button located at the top of any page.
From your account you can:View your order

Click the “Your Account” button located at the top of any page. You can change or add an address, change your password and view your order history.

It is easy to update your SS Iconic Enterprises account and view your orders any time through ‘My Account.

‘My Account allows you complete control over your transactions on SS Iconic Enterprises
Manage/edit your personal data like address, phone numbers, email id’s.

Yes! All products are in stock and available for bulk orders.

• Standard Processing Time: Bulk orders are typically processed within 2-3 working days, subject to payment clearance.
• Maximum Processing Time: In cases of large order quantities, processing may take up to 6 working days, depending on payment realization and stock availability.

For faster processing, we recommend completing the payment at the earliest.

Please visit our website www.ssiconicenterprises.com to explore multiple product prices and select the quantity as per your convenience.

For bulk purchases, you can also send us your order list via WhatsApp directly from the website, and our team will get back to you at the earliest.

Once your Order is successfully placed, you will receive a confirmation over email and SMS from www.ssiconicenterprises.com. This mail will have all the details related to your order.

We offer two delivery options based on your preference:

1. Door-to-Door Courier Service:

   • If you choose a courier company for shipping and are willing to pay the courier charges, your parcel will be delivered directly to your address.

2. Transport Service:

   • If you opt for transport shipping, we will send your parcel to the nearest transport company location.
   • Once the parcel arrives, you will need to visit the transport office to pick it up and make the necessary payment to the transport company at the time of collection.

For any assistance, feel free to reach out to our customer support team.

The delivery time depends on your location and delivery address.

• Generally, orders are delivered within 5 to 6 working days after dispatch.
• The exact timeline may vary based on the courier company’s delivery process and your location.

For real-time tracking, you will receive tracking details once your order is shipped.

We offer two delivery options, and you can choose based on your preference:

1. Transport Service (Recommended – Cost-Effective):

   • This is a more budget-friendly option.
   • The parcel will be sent to your nearest transport company location, where you will need to personally pick it up and pay the transport charges upon collection.

2. Door-to-Door Courier Service (Convenient – Time-Saving):

   • This option is slightly costlier, but your parcel will be delivered directly to your address, saving you time and effort.

If you prioritize cost savings, transport shipping is the better choice. However, if you prefer convenience, the door-to-door courier is recommended.

We provide order booking details that include your tracking ID, allowing you to directly contact the respective courier or transport service for shipment updates.

If you need further assistance, you can reach out to our customer support via:

• Email : ssiconicenterprises.com
• Call :+91 7028939200 / +91 7028995691
• WhatsApp :+91 9356349330

All relevant contact details are available on our website. Please feel free to place your query, and our team will be happy to assist you.

We provide weight-based shipping charges, which can be calculated as follows:

1. Check Product Weight: Each product’s weight is mentioned in the product description on our website.
2. Add Products to Cart: Once you have added all your desired products, go to the Cart Page.
3. Enter Your Address: On the cart page, enter your shipping address, and the applicable shipping rates will be displayed automatically.

This allows you to check the exact shipping cost before proceeding with your order.

Currently, SS Iconic Enterprises operates exclusively online and does not have a physical retail store. We have a workshop where we store our products and manage operations, but we are unable to entertain walk-in customers at this location.

Our primary focus is on serving our online customers, offering them a seamless shopping experience with high-quality products at great prices.

However, due to the love and trust from our valued customers, we are planning to launch a brick-and-mortar store soon—stay tuned for updates! 😊

Sorry, all orders must be placed online but we’re pleased to answer all your product order questions if you contact us at +91-9356349330.

Yes, you can! If a product is out of stock, you can receive updates on its availability through the following method:

• WhatsApp Notification: Simply send us the product code via WhatsApp, and we will notify you as soon as it is restocked. You will receive an update once the product is available again.

As manufacturers, restocking requires some production time, but we strive to make the product available as soon as possible to ensure timely delivery.

You have two options to place your order and proceed with payment:

1. Direct Order via WhatsApp:

   • Send us your order list directly through WhatsApp.
   • Your order details will instantly reflect on our WhatsApp screen, and we will assist you with the next steps.

2. Checkout on Our Website:

   • Click “Proceed to Checkout” from the Cart & Checkout page.
   • If you’re a returning customer, enter your email address and password to log in.
   • If you’re a new customer, simply fill in your contact details in a quick one-page form, and you’re all set!

Choose the option that works best for you, and we’ll ensure a smooth and hassle-free shopping experience! 😊

Check your computer’s security settings and be certain your browser is set to accept cookies. On most PCs, this is done from a browser such as Internet Explorer or Firefox, etc. Click on the “Tools” menu and select the Privacy tab at the top. Add www.ssiconicenterprises.com to your list of sites that you accept cookie.

You can shop on www.ssiconicenterprises.com using just your email ID. While creating an account is not required to make a purchase, we highly recommend it for a better shopping experience.

By creating an account, you can enjoy:
✔ Personalized recommendations
✔ Faster checkout
✔ A public wishlist to save your favorite items
✔ The ability to rate and review products

Sign up today for a seamless and customized shopping experience! 😊

We recommend selecting your delivery option based on the parcel weight:

✅ For parcels above 5kg → Choose Transport Option (cost-effective).
✅ For parcels between 0.100g and 5kg → Choose Door-to-Door Courier for home delivery.

Estimated Shipping Costs (Surface Shipping – Approximate Rates)

Shipping charges vary by region and courier company. Below are estimated rates for a 5kg parcel:

📍 Zone A (Maharashtra): ₹600 – ₹700
📍 Zone B (Rest of India, excluding North India): ₹800 – ₹900
📍 Zone C (North India): ₹1000 – ₹1100

💡 Final shipping charges are calculated based on box dimensions and weight, as per the courier company’s rate card.

How to Get Exact Shipping Charges?

✔ Recommended: Place your order via WhatsApp, and once your parcel is packed, we will share the exact shipping charges.
✔ If you choose to pay via payment gateway, any difference in shipping costs can be paid separately, and we will proceed with shipping.

How is Shipping Calculated?

Courier companies calculate shipping based on box dimensions and weight using the formula:
📦 (Length × Width × Height) ÷ 5000 and actual weight (whichever is higher).

For any queries, feel free to reach out to us! 😊

Customized orders are specially made as per customer requirements, and the processing time depends on order quantity and complexity.

⏳ Recommended Order Timeline:
We strongly advise customers to place their customized orders at least 1 month in advance to ensure on-time production and delivery.

🚨 Possible Delays:
During peak seasons or high-demand periods, some delays may occur. To avoid any last-minute issues, we recommend placing your order as early as possible to ensure timely dispatch.

For further assistance, feel free to contact us! 😊

A Customized Rakhi Box allows customers to choose and add products based on their preferences while following the company’s packaging criteria.

📦 Box Details:

• We provide a fixed-dimension box with an approximate weight.
• You can select products as per your choice within the given criteria.

🎁 Packaging Options:

• 24 pcs (loose) – 20 designs
• 144 pcs (loose) – 20 designs
• 24 pcs (card packing) – 20 designs

🚚 Shipping Charges:

• Flat ₹600 shipping fee anywhere in India for this Rakhi box.

Simply choose your preferred designs, and we will pack and ship your order accordingly! 😊

In some cases, the courier does not pick parcel at the time due to holidays or excess load with them or some other reason, as the such pickup is done the next day so your parcel may be delayed by a day or 2.

Ordering a Customized Rakhi Box is simple! Follow these steps:

1️⃣ Add Products to Cart

• Select products as per the company criteria and add them to your cart.

2️⃣ Place Order via WhatsApp

• Go to the Cart Page and click on the “Direct Order on WhatsApp” button.
• Your order list will be sent directly to our company’s WhatsApp screen.

3️⃣ Payment Process

• We will share the payment details with you.
• Once the payment is completed, send us a screenshot as confirmation.

4️⃣ Order Processing & Delivery

• After payment confirmation, we will process your order, pack it, and ensure timely delivery.

📞 Need help? Feel free to contact us anytime! 😊

Ordering via WhatsApp is quick and easy! Just follow these steps:

1️⃣ Add Your Favorite Products

• Browse and select the products you want to order.
• Add them to your cart.

2️⃣ Place Order via WhatsApp

• Go to the Cart Page.
• Click on the green “Direct Order on WhatsApp” button.
• Your order list will be sent directly to our system.

3️⃣ Order Confirmation

• Once we receive your order, our team will call you for confirmation and share payment details.

That’s it! Your order will be processed and delivered hassle-free. 🚀😊

We offer weight-based shipping, so you only pay for what you purchase! You can easily find the weight of each product in the “Additional Information” section on the product page.

We accept all UPI payments, Mastercard, and direct bank transfers for a smooth and secure checkout experience.

Your online transaction on www.ssiconicenterprises.com is secure with the highest levels of transaction security currently available on the Internet. All credit card and debit card payments on www.ssiconicenterprises.com are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D secure password service for online transactions, providing an additional layer of security through identity verification.

The reason why a charge appears (or sometimes multiple charges) is because your card company DID approve the charge with each attempt and your bank held the funds in reserve against your account. However, funds were never actually transferred to us because of the decline by our card processor. Your bank will correct the balance in just a day or two.

Since we are manufacturers, we recommend placing a sample order first before confirming a large order. Once an order is placed, we do not accept cancellations. Please ensure all details are correct before placing your order.

We do not accept returns. Since we manufacture our products, we highly recommend ordering a sample first to check the quality before placing a larger order. This applies to both sample and bulk orders.

SS Iconic Enterprises does not offer a replacement guarantee on any products. All sales are final, and we do not provide replacements. However, if you receive a damaged or incorrect item, please contact us immediately for assistance.